Archive for » December, 2009 «

Once upon a time, when you called a company a real person answered the phone. If you had a complaint, your call was forwarded to a customer service representative. Ah, the good ol’ days. Wouldn’t it be nice if we could go back to the time when “customer service” existed? A woman can dream can’t she!

Companies used automated phone systems because they cut costs and save time. Do they really save time and for whom? What about saving the company money? If you lose customers because they’re tired of your automated phone system, how is that saving your company money?

I’m tired of pressing 1 for English or 2 for Spanish. This is America, we speak English. Before you know it, you’ll be asked to press 3 for Mandarin Chinese, 4 for Japanese, 5 for French, 6 for Portuguese, 7 for Swahili, 8 for Latin, and 9 for Hungarian! Once you select your language, you’ll be asked to press 1 for this department, press 2 for that department, or press 3 for another department. You could travel to China faster than you can reach a customer service representative.

Automated phone systems never give you the option to press 0 for the operator. You can try to press 0 and hope to be transferred to customer service or redial and try again. How does this save the customer time? If an operator would be pickup straightaway, you could be connected to the right department in no time.

In my opinion, automated phone systems are the most irritating invention. I’d prefer to hire someone to answer phone calls from customers and have them directed to the correct people. Some may argue this cannot be done because we are global society. Others will argue that scaling back on automated phone systems will hurt corporations. Sigh…

All I want is to speak to a human being and not waste time pressing buttons on a phone. If I want to waste time pressing buttons, I’ll play a video game! It would be more fun than pressing buttons trying to reach the right department and person who can help me!

Rebecca

What bugs you the most about automated phone systems?

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“Network marketing is a great source for passive income,” says financial gurus. I wouldn’t dispute that, it’s the people who are involved in network marketing companies that are the problem; they are not first class MLMs. Most have leadership and communication skills that are less than stellar. This is one reason why I have shied away from network marketing opportunities. The other reason is I haven’t found a network marketing company or product that I believe in enough to sell. If I’m not passionate about it, I won’t sell it. I’m an honest person; you’ll be able to read my facial expressions if I tried to sell you a company and its products that I don’t believe in that much.

First class MLMs seem to be in short supply. Network or multi-level marketing companies allow anyone to sell their products, services, and company. The fastest way to damage your reputation is through word-of-mouth because it’s still a viable means of marketing. By allowing anyone, anywhere to sell your products and company, you run the risk of leaving a bad taste in the mouth of potential customers and distributors.

Recently, I received an email which I interpreted as a “ha-ha” email. The writer of the email wrote, “…I guess you’re nixing the idea of joining the company.” She went on to write, “…it’s all right that you are nixing the opportunity because I have a lot of distributors who are keeping me busy (Whew!) and who are on their way to making $20,000 in January 2010.” I had to chuckle when I read the email. I wish the team the best in 2010. I wonder if I could get a print out of the new distributors. I’d like to see how many of them make $20,000 by January 31, 2010. I thought the email was uncouth. Whenever I write an email, I stop and think how the “receiver” of information will perceive it. I understand writing techniques such as style and tone. Of course, I cannot be responsible for how a person responds, but I can make damn well sure the email is well written before I send it.

First class MLMs are few and far between. The only network marketing opportunity I’d consider would be something from T. Harv Eker’s Millionaire Mind Intensive from Peak Potentials. It’s something that I believe in and it helped me to make a shift in my life. I believe I can reach my goals and see all my dreams, especially my financial dreams to fruition.

The next time you’re approached about a network marketing opportunity, question whether or not it’s a first class MLM. What kind of leadership is there at the company and team level? How do people carry themselves? What’s the communication style? Asking questions will save you time and money in the long run. Good Luck!

Rebecca

What has your experience been with the people involved in network marketing?

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My thoughts on the Millionaire Mind Intensive

The weekend of December 4 – December 6, 2009, I attended T. Harv Eker’s Millionaire Mind Intensive. Harv is the author of the #1 Best Selling book Secrets of the Millionaire Mind. His company is Peak Potentials “one of the fastest growing business and personal success training companies in North America.”

I was invited to the event by the organizer of my Master Mind group. I was very skeptical because I’ve been invited to these types of events before and have been disappointed. Most events are nothing but “glorified” sales and marketing pitches. The Millionaire Mind Intensive was different. I was blown away by the event and it was FREE to attend if you were invited by someone. The event is usually priced at $1,295.

The Millionaire Mind Intensive is for those who are “sick and tired of being sick and tired.” You’re tired of having financial setbacks, living in mediocrity, and not knowing why you haven’t been successful in life. You will receive the answers to your questions.

Attending a Millionaire Mind Intensive requires an open mind. There was a lot of “hi-fiving,” clapping, and dancing — mostly by people who went up on the stage. It may seem a little hokey (I thought this), but keep an open mind and you’ll have a good time.

For those who are familiar with Think and Grow Rich, The Secret, The Master Key System, and the Science of Getting Rich will enjoy the Millionaire Mind Intensive. People at the MMI event are familiar with these books and other self-help books. They constantly work on changing their mindset around money and attend the Millionaire Mind Intensive as a stepping stone to the other courses offered by Peak Potentials.

All of us promised that what happened at the Millionaire Mind Intensive would stay at the Millionaire Mind Intensive, kind of like “what happens in Vegas, stays in Vegas.” Again, I was very skeptical going into the seminar, but my mind was changed by Sunday night. I highly recommend you attend a Millionaire Mind Intensive if you’re fortunate enough to receive a FREE certificate. Not only will you learn the secrets of the rich, you will learn what is holding you back in life and business!

Rebecca

What’s stopping your from having a Millionaire Mind?

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The reports surrounding Tiger Woods car accident are keeping people on the edge of their seat. Did he have an affair? Did he have a couple of affairs? What really happened the night of the car accident? Only he and his wife know for sure what happened that night. The public may never know the truth.

Reports have surfaced that Tiger’s wife is cashing in on the prenuptial agreement they had. It’s speculated she’ll receive $5 Million now and possibly $55 Million if she stays with him for two more years. It puts marriage in a whole new light.

What happened to marrying for love, for better or worse, rich or poorer, and in sickness and in health? It seems marriage has become more of a financial arrangement — like a job. If you stay with an employer for a specified number of years, you receive a severance package with a value attached to it. Marriage seems to be taking a cue from the corporate world. It’s understandable that Tiger and his wife would have a prenuptial agreement because of his golf career. However, it’s amazing how fast (if there’s truth to the story) his wife is “cashing in” on the marriage.

Marriage was something that was sacred, now it seems to be a “get rich quick” scheme kind of like some of the stay-at-home businesses you find online. You can make a quick fortune in a short amount of time, but if you’re financially immature, your earnings will disappear before your very eyes. You’re left with empty pockets and dreams.

Through counseling, perhaps Tiger Woods and his wife will reconcile and move past this unfortunate incident. It’s a reminder about Debbie Ford’s book, “…Why Good People Do Bad Things?” No one is immune to making mistakes, it’s whether or not you choose to make them that is the difference.

Rebecca

How is your marriage?

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